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These Terms of Service ("Terms") govern your access to and use of each of the following mobile applications and the related services provided through them: DaidanERP, SwivERP, GandasariERP, GDSERP, and MBSSERP (each, the "App"). These Terms apply separately to each App you use.
By downloading, signing in to, or using an App, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, do not use the App.
The App is intended for business use by Users authorized by an Organization and is not directed to children. You must be at least 18 years old or otherwise legally able to agree to these Terms.
Your account is created, managed, and may be deactivated by the Organization or its administrators. The Organization determines your modules, role, and access rights.
You must provide accurate information, keep your credentials confidential, and not let anyone else use your account. Promptly notify the Organization or us at contact@idmk.co.id if you suspect unauthorized access. You are responsible for activity through your account, unless it did not result from your fault or negligence.
While you are entitled to access the App, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on your device solely for the Organization's purposes and in accordance with these Terms.
Available features depend on the Organization's configuration. Some features may require device permissions, for example:
You can change permissions in your device settings, but related features may stop working. These Terms do not replace any separate consent or notice required for personal data processing, including biometric data.
You must not:
Personal data processing is described in the privacy policy for the relevant App. Personal data is processed in accordance with Indonesian Law No. 27 of 2022 on Personal Data Protection and its implementing regulations.
Where the Organization is a different party from the Provider, the Organization generally determines the purposes of processing Organization Data and acts as the personal data controller, while the Provider processes that data on the Organization's behalf and instructions as a personal data processor. You may direct requests about your rights over that data to the Organization or to contact@idmk.co.id.
Organization Data remains the property of the Organization or the party entitled to it. You permit us to store, display, transmit, and process the data you enter as needed to provide the App and in line with the Organization's instructions.
Where available, some data may be stored temporarily on your device and sent to the server when a connection is available. Unsynchronized data may be lost if the App is deleted, its data is cleared, or the device is damaged. Make sure synchronization has finished before you sign out, delete the App, or change devices.
Any fees for using the App are governed by a separate agreement between the Provider and the Organization. Internet and carrier charges are the responsibility of the party that incurs them, unless the Organization specifies otherwise.
We work to keep the App available and secure, but it may be interrupted by maintenance, updates, network issues, or circumstances beyond our reasonable control. We may update, change, or discontinue certain features. You may need to install the latest version to keep using the App.
The App may use third-party services such as map, location, notification, or server infrastructure services, which may be subject to their own terms. The app store from which you downloaded the App, including Google Play, is not a party to these Terms and is not responsible for the App's content or support.
The App, software, designs, brands, and related materials are owned by the Provider or its licensors and are protected by law. These Terms do not transfer any intellectual property rights to you.
Your access may be suspended or terminated if you breach these Terms, your relationship with the Organization ends, the Organization requests it, the agreement with the Organization ends, or it is necessary for security or legal compliance.
You can stop using the App at any time by removing it from your device. To request deletion of your account or data, contact the Organization or contact@idmk.co.id. Some data may be retained where required by law, needed for the Organization's obligations, or needed to resolve disputes.
To the extent permitted by applicable law, the App is provided "as is" and "as available". App outputs, including location results, face verification, reports, and calculations, depend on the device, network, and input data, and should be reviewed before being relied on for important decisions.
To the extent permitted by applicable law, the Provider is not liable for indirect losses, loss of profits, or losses arising from account misuse, breach of these Terms, or circumstances beyond our reasonable control.
Nothing in these Terms limits or excludes liability that cannot be limited by law, including liability for intentional misconduct, gross negligence, or personal data protection obligations, and nothing reduces non-waivable rights you have as a consumer.
These Terms are governed by the laws of the Republic of Indonesia. The parties will first try to resolve any dispute amicably within 30 days of written notice. If it is not resolved, the dispute will be submitted to the Central Jakarta District Court.
These Terms do not remove your right to use consumer dispute channels or other mandatory rights that apply where you live, including consumer rights in the European Economic Area and United Kingdom where applicable.
We may update these Terms from time to time. The latest version will be published with an updated effective date. For material changes, we will give reasonable notice through the App, the Organization, or another appropriate method. By continuing to use the App after changes take effect, you accept the updated Terms.
If any provision is invalid or unenforceable, the remaining provisions stay in effect. If these Terms conflict with a written agreement between the Provider and the Organization, that agreement applies between the Provider and the Organization, without reducing your legal rights.
PT. Inovasi Data Multikreasi
Autograph Tower, Thamrin Nine Complex, Jalan MH. Thamrin No. 10, Kebon Melati, Tanah Abang, Jakarta Pusat, Indonesia
Phone / WhatsApp: +62 813 7800 9222
Email: contact@idmk.co.id
